The technology has advanced to a point where chatbots can handle many customer service tasks, but there are some tasks that still require the human touch.
When do human service agents takeover from chatbots?
Customer Support Chatbot | Part 5 | Creating Sub Dialogs | Microsoft Bot Framework
This is the bot series on Customer Support Chatbot. This bot will allow you to track orders, raise complaints, get bills/invoices, and cancel orders. In this part, we will be creating the sub dialogs and sending the user to these dialogs based on the selection.
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Customer Support Chatbot | Part 4 | Coding the Main Dialog | Microsoft Bot Framework
This is the bot series on Customer Support Chatbot. This bot will allow you to track orders, raise complaints, get bills/invoices, and cancel orders. In this part, we are going to start coding the Main Dialog to show the above features to the user for selection in an adaptive card.
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Customer Support Chatbot | Part 3 | Planning and Designing the Bot | Microsoft Bot Framework
In this part, we will be planning and designing our bot before starting the implementation. Design and Planning in the initial stage help to get a clear picture of the project we are going to build.
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Customer Support Chatbot | Part 2 | Welcome Card | Adaptive Cards | Microsoft Bot Framework
In this part, we will create a welcome card using Adaptive Cards. The welcome card will be shown to the user when a user joins the conversation. It is a best practice to let the user know, what this bot is all about and how can the user interact with it.
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Customer Support Chatbot | Part 1 | Setup the Development Environment | Microsoft Bot Framework
At the request of one of the visitors on the site, we are bringing to you the Customer Support Chatbot. This bot will help you track orders, raise complaints, get bills/invoices, and cancel orders.
![[Fixed] The configuration file 'appsettings.json' was not found and is not optional](https://i0.wp.com/jd-bots.com/wp-content/uploads/2021/06/error-stack-app-settings.png?fit=977%2C396&ssl=1&resize=40%2C40){kind=small}
![[Fixed] Cannot see Repos in Azure DevOps with Stakeholder Access](https://i0.wp.com/jd-bots.com/wp-content/uploads/2021/08/image-97.png?fit=985%2C516&ssl=1&resize=40%2C40){kind=small}
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